Q: Are you a trading company or a manufacturer?
A: We are a manufacturer as you can see our workshop as above.
Q: How does your factory do regarding quality control?
--Establish quality standards for each product;
--The quality standard training will be conducted to the employees once a month,two quality trainings for quality inspectors;
--The quality inspection department will check the products at any time during the production process;
--Each sauna will be tested for more than one hour;
--Defective products found during testing will be repaired, to ensure that all products are perfect before shipment.
Q: Do you accept OEM or ODM order?
A:Yes, we accept both OEM and ODM for customers.
Q: What types of payment term do you accept?
A:We accept Bank Wire, Western Union, L/C, MoneyGram, Credit card and PayPal.
Q: How long is your delivery time ?
--Stock: 5-15 days in general.
--No stock: 15-30 days after samples confirmed. Or please contact us by email for specific lead timebase on your order quantities.
Q: What kind of quotations do you have ?
We can accept EXW, FOB, CIF, etc. You can choose one which is the most convenient for you.
(Few regions accept DDP and DDU)
Q: What kind of payment terms do you accept?
A: We accept T/T, L/C, Credit Card,Paypal and Western Union.
Q: How long is your product warranty?
A: 1 Years after delivery.